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Privacy Policy
VC Warehouse’s
Privacy Notice applies to Customers (including Customer’s End Users) and Users
(all other individuals who use VC Warehouse products or website) provide
directly to us when they use our Website, Apps, or Services.
INFORMATION WE COLLECT Information
which you provide to us We collect
information which you provide directly to us when you use our Website, Apps or
Services. The types of personal information we may collect directly from you
include email addresses, postal addresses, phone numbers, employee names,
usernames, information about the type of service required, marketing
preferences, job titles, credit card payment information, transactional
information (including Services purchased), as well as any communications,
inquiries, contact or other information you choose to provide during your use
of the Services. When you
provide personal information we will only use this information for the specific
reason for which it is provided. If you believe that one of your contacts has
provided us with your personal information and you would like to request that
it be removed from our database, please contact us at privacy@vcwarehouse.com.
Information we collect
automatically when you visit our Website or Apps or use our Services When you
visit our Website, or use our Apps or Services, we may collect certain
information automatically from your device. In some countries, including in the
European Economic Area, this information may be considered personal data under
applicable data protection laws: Usage
information – We keep track of your activity in relation to the Website, Apps
or Services, the configuration of their computers, and performance metrics related
to their use of the Website, Apps or Services. For example, when you use our
Services, we may collect Cookies and
other similar technologies – We use various technologies to collect information
which may include cookies when you visit our Website, or use our Apps or
Services.
Information we
collect from third parties We may
collect the names, email addresses, postal addresses and city of residence of
individuals from third parties to market our products / services to these
individuals. This collection of information and marketing is always carried out
in compliance with applicable law. We may
receive personal information about you from other sources, including publicly
available databases or third parties from whom we have purchased data, and
combine this data with information we already have about you, in accordance
with applicable laws. This helps us to update, expand and analyse our records,
identify new customers, and provide products and services that may be of
interest to you. We may
collect personal information about you from other applications you may use if
you choose to integrate VC Warehouse Apps or Services with other Apps or
Services.
INFORMATION WE USE We may use
the information we collect from you for a range of purposes, including to:
We and our
third-party marketing service providers may also use the information Customers
send to us for our marketing purposes, if this is in accordance with your
marketing preferences and applicable law. However, you may opt out of our
marketing. For further information, see the "Unsubscribe from Our Mailing List"
section below.
Legal basis for
processing personal information If you are
from the European Economic Area (EEA), our legal basis for collecting and using
the personal information described above will depend on the personal
information concerned and the specific context in which we collect it. However, we
will normally collect personal information from you only where we have your
consent to do so, where we need the personal information to perform a contract
with you, or where the processing is in our legitimate interests and not
overridden by your data protection interests or fundamental rights and freedoms.
In some cases, we may also have a legal obligation to collect the personal
information in question. If we ask you
to provide personal information to comply with a legal requirement or enter
into a contract with you, we will make this clear at the relevant time and
advise you whether the provision of your personal information is mandatory or
not (as well as of the possible consequences if you do not provide your
personal information). Similarly, if
we collect and use your personal information in reliance on our or a third
party’s legitimate interests and those interests are not already listed above
(see "Information We Use" section), we will make clear to you at the
relevant time what those legitimate interests are. If you have
questions about or need further information concerning the legal basis on which
we collect and use your personal information, please contact us using the
contact details provided under the "Contact Us" section below. SHARING AND DISCLOSURE OF INFORMATION TO THIRD
PARTIES We may share
and disclose your information we collect with the following third parties
YOUR PRIVACY RIGHTS Your Privacy
Rights as an EEA Person In addition,
if you are from the EEA, you have rights to access and delete your personal
information, to object to or restrict processing of your personal information,
or request portability of your personal information. To make such
requests, you can send an email to privacy@vcwarehouse.com or write to us at the mailing address in the "Contact
Us" section below. We will consider and handle all requests in accordance
with applicable laws. If we have
collected and processed your personal information with your consent, then you
can withdraw your consent at any time. Withdrawing your consent will not affect
the lawfulness of any processing we conducted prior to your withdrawal, nor
will it affect processing of your personal information conducted in reliance on
lawful processing grounds other than consent. You also have
the right to complain to your local data protection authority at any time. In general,
when processing personal information to provide our Services, we do so only on
behalf of our EEA Customers and in accordance with their instructions. This
means that if you wish to access, review, modify or delete any personal information
we process on behalf of a VC Warehouse Customer, under applicable EEA law or
otherwise, you should contact that Customer with your request. We will then
help them to fulfil that request in accordance with their instructions.
THIRD-PARTY SITES This Notice
does not apply to, nor are we responsible for, the privacy, information or
other practices of any third parties, including any third party operating any
site or service to which the Website links including but not limited to social
media sites. The inclusion of a link on the Website does not imply our
endorsement of the linked site or service.
BLOGS AND FORUMS Our Website
offers publicly accessible blogs or community forums. You should be aware that
any information you provide in these areas is public and may be read,
collected, and used by others who access them and may remain on the public
forum indefinitely. To request removal of your personal information from our
blog or community forum, contact us at privacy@vcwarehouse.com. In some cases, we may not be able to remove your personal information,
in which case we will let you know if we are unable to do so and why. We
encourage all Users to exercise caution when providing personal information in
blogs and community forums.
SECURITY Keeping your
information secure is important to us. We maintain a variety of appropriate
technical and organisational safeguards to protect your personal information
both during transmission and once it is received. VC Warehouse has no control
over or responsibility for the security or privacy policies or practices of
other sites on the Internet you might visit, interact with, or from which you
might buy products or Services, even if you visit them using links from our Website. Please note
that no website, mobile app or service is completely secure and so, while we endeavour
to protect our Customers’ information using the measures described above, we
cannot guarantee that unauthorised access, hacking, data loss or a data breach
will not occur.
DATA RETENTION We will
retain your personal information for no longer than is necessary to fulfil the
purposes for which the information was originally collected unless a longer
retention period is required or permitted by law, for legal, tax or regulatory
reasons, or other legitimate and lawful business purposes. Where we have
no ongoing legitimate business need to process your personal information, we
will either delete or anonymise it.
CHILDREN’S PRIVACY VC Warehouse
does not provide products or services that are designed for use by children
under the age of 16, or knowingly collect personal information from or about
children under the age of 16. If you believe that a child under the age of 16
has disclosed personal information to VC Warehouse, please contact privacy@vcwarehouse.com.
CHANGES TO NOTICE If we change
our Notice, we will post those changes on this page in addition to updating the
"Last Updated" date at the top of this webpage. If we make changes,
we will notify you more directly, for example by posting a notification or
message on the Website or by emailing you prior to such changes taking effect.
We encourage you to review this Notice regularly to stay informed of the latest
modifications.
CONTACT US
If you
have any questions, comments or concerns about this Notice, please email us
at privacy@vcwarehouse.com. Or, you can write to us at:
VC Warehouse
Ltd 8 Bude
Business Centre Kings Hill Bude EX23 0JA United
Kingdom |